FREQUENTLY ASKED QUESTIONS

  • Event Address
    • Auditorium Shores – 900 W Riverside Dr., Austin, TX 78704 Map
  • Do I need to purchase tickets?
    • Nope. This is a free, family friendly event.
  • What time do the festivities begin?
  • What can I bring?
    • Blankets
    • Umbrellas (small hand-held style)
    • Baby Strollers
    • Small Wagons
    • Binoculars
    • Camping chairs (not in front of the main stage please)
    • Personal Handheld Walkie-Talkies
    • Personal cameras, including digital cameras, DSLR’s with stock lenses, point-and-shoot cameras and traditional film cameras.
    • Bike are ok but please walk them through the crowd
  • Prohibited items include:
    • Drones
    • Drugs or Alcohol
    • Coolers (except for medical needs)
    • Glass containers
    • Styrofoam containers
    • Smoking
    • Professional video cameras
    • No pop up tents or anything that blocks others from seeing the show
    • Skateboards, scooters or personal motorized vehicles
    • Amplified music or noisemakers of any kind, other than traditional NYE party favors
    • Unauthorized/unlicensed vendors are also prohibited
    • Fireworks or explosives of ANY kind are prohibited
    • Weapons of any kind are prohibited
  • Pets:
    • Pets are allowed (on leash only) but we strongly suggest bringing your pet home before the fireworks finale at 10pm.
    • If your pet is aggressive towards people or other animals, you will be asked to leave the event.
  • Where can I park?
    • Public parking will be available at Palmer Auditorium, One Texas Center, and City Hall. There is no free parking for this event & there is no event parking in the neighborhood.
    • Please leave plenty of time to arrive at Vic Mathias Shores. This is a very popular event in the center of the city; expect traffic delays approaching downtown.
    • Ride your bike! Bike racks will be available at the event.
  • Transportation options
    • Choose a rideshare company like our presenting sponsor, Fasten
    • Ride Sharing / Cabs / Drop offs & Pick ups
      The designated rideshares off/pick up will be located at the One Texas Center, 505 Barton Springs Road, Austin, Texas 78704. You may enter the parking lot through South First Street or Haywood Avenue.
    • Please consider using alternate forms of transportation to and from the event. You can plan your trip with Capital Metro online.
  • What streets will be closed?
    • Please visit this link for a complete list of street closures.
    • Alternative Routes for Traffic:
      • North/South: Mopac (Loop 1), Lamar Boulevard, IH-35.
      • East/West: Barton Springs Road, 5th Street, 6th Street, 11th Street, 15th Street, MLK Jr. Boulevard
  • Will security be onsite?
    • The City of Austin and the Austin New Year’s producers work hard to create safety and security plans that will provide all patrons high quality and safe experiences. The Austin Police Department will have officers at Vic Mathias Shores throughout the event.
    • Emergency medical staff will be available on site. If you need any assistance, look for a guest services help kiosk, a police officer, or Austin’s New Year staff member or volunteer.
  • What if I get hungry or thirsty?
    • You’re in luck! There will be some of Austin’s best food trucks with numerous options.
    • List of food vendors.
  • NOTICE: PHOTOGRAPHY AND/OR VIDEOTAPING IN PROGRESS
    • By entering these premises, you understand that you may be photographed, filmed, or videotaped and you hereby give Event Production Services (EPS), the City of Austin (COA), it’s partners and affiliates, the unqualified right to take pictures and/or recordings of you and grant the perpetual right to use your likeness, image, photo (collectively, “image”), without compensation, for broadcast or exhibition in any medium and to put the finished pictures/recordings to any legitimate use without limitation or reservation. You hereby waive, release and forever discharge vent Production Services (EPS), the City of Austin (COA), it’s partners and affiliates, from and against any and all claims or actions arising out of or resulting from any use of your image. Event Production Services (EPS), the City of Austin (COA), it’s partners and affiliates, shall not be obligated to use, and may elect not to use, your image.

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